Terms of service

AHLAI Intel – Terms of Service

Effective Date: December 2025

These Terms of Service (“Terms”) govern your use of the services provided by AHLAI Intel (“we,” “us,” or “our”). By engaging with our services, you (“Client” or “you”) agree to be bound by these Terms.

1. Services Provided

AHLAI Intel offers professional virtual support services, including but not limited to:

  • Email Management: Managing inboxes, organizing messages, responding to routine communications as agreed.

  • Calendar Management: Scheduling, confirming, and managing calendar events.

  • Administrative Support: Document formatting, research, light data entry, and general office support tasks.

  • Systems Setup & Operations Support: Assistance with creating workflows, setting up tools, and optimizing business operations.

  • Social Media Administration: Scheduling posts, basic engagement (likes/comments), and content organization.

  • Project Coordination: Tracking tasks, milestones, and deadlines to ensure timely completion.

Services Not Provided
  • Content creation (graphics, video, copywriting outside of document formatting)

  • Paid advertising management

  • Legal, tax, or financial advice

  • Any task outside the scope of agreed services unless mutually agreed upon in writing

2. Term and Termination
  • The term of this agreement is indefinite.

  • Either party may terminate with 30 days’ written notice. Termination takes effect on the 1st day of the following month.

3. Payment Terms
  • Monthly retainers are due on the 30th or 31st of each month (depending on the month).

  • Agreed retainer amounts will be specified in the signed service agreement.

  • Late Payment Fees:

    • 3 days late: $75 surcharge

    • 5 days late: $100 surcharge

    • 7 days late: $200 surcharge

    • Over 7 days late: $50 per day until payment is received

  • Clients are responsible for providing access to any business tools, software, or accounts required for AHLAI Intel to complete services.

4. Client Responsibilities
  • Provide timely access to systems, accounts, and materials required to perform services.

  • Respond to communications and approvals in a timely manner.

  • Ensure all information provided is accurate and up-to-date.

5. Confidentiality
  • Both parties agree to keep all proprietary and sensitive information confidential.

  • Any client data, account credentials, or business information will not be shared with third parties unless required for service delivery.

6. Limitation of Liability
  • AHLAI Intel is not liable for indirect, incidental, or consequential damages.

  • Services are provided in good faith, but AHLAI Intel is not responsible for business outcomes beyond the agreed scope.

7. Dispute Resolution
  • Any disputes will first be addressed via direct negotiation.

  • If unresolved, disputes may be submitted to binding arbitration in [Your State/Country].

8. Changes to Terms
  • AHLAI Intel reserves the right to modify these Terms at any time.

  • Clients will be notified of updates in writing via email. Continued use of services constitutes acceptance of the updated Terms.

9. Entire Agreement
  • This document constitutes the entire agreement between AHLAI Intel and the Client regarding services rendered.

  • Any prior agreements or understandings are superseded by these Terms.

By engaging AHLAI Intel services, the Client acknowledges that they have read, understood, and agree to these Terms of Service.